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Frequently Asked Questions

Ordering

How do I place an order?
Browse our shop, add items to your cart, then proceed to checkout. You can pay online or choose Cash on Delivery.

Can I modify my order after placing it?
Contact us immediately after placing your order. We can modify it if it has not been shipped yet.

Shipping

How long does shipping take?
Standard delivery takes 2-5 business days. Express delivery is available for select areas.

Is there free shipping?
Yes! Orders over $100 qualify for free shipping.

Payment

What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and Cash on Delivery.

Is my payment information secure?
Absolutely. We use SSL encryption and never store your card details.

Products

Are all products genuine?
Yes, we only sell 100% authentic products sourced directly from authorized distributors.

Do products come with warranty?
All products include manufacturer warranty. Duration varies by product and brand.